Frequently asked questions
You can easily book online. Booking a cleaning service is done directly online on our website to schedule your appointment and pay securely with Stripe® . We offer one-time, recurring (weekly, bi-weekly, monthly) and custom scheduling options to fit your needs.
At Spotless Home Cleaners, we don’t just clean — we elevate the standard of home care. Our meticulous attention to detail ensures your home is spotless every time.
At Spotless Home Cleaners, we take pride in delivering exceptional cleaning services with unmatched attention to detail. Our trusted professionals are fully trained to provide consistent, high-quality results every time. We offer customized cleaning plans tailored to your needs—whether it’s routine maintenance or a deep clean. Using safe, eco-friendly products, we protect your family, pets, and the environment while keeping your home spotless. Our team is reliable, punctual, and dedicated to exceeding expectations. With transparent, upfront pricing and a satisfaction guarantee, you can trust Spotless Home Cleaners to deliver a clean you’ll love and service you can rely on.
No! Our team brings all the cleaning products and equipment needed. If you'd rather we use your supplies, just let us know.
Not at all. Many of our clients provide us with a secure way to enter their homes (key, lockbox, smart lock, or front desk). Others prefer to be present—it’s completely up to you.
Yes, we use eco-friendly and non-toxic cleaning products that are safe for children, pets and the environment.
No, our team brings all the necessary professional-grade cleaning products and equipment. If you prefer us to use your supplies, just let us know.
We offer a variety of cleaning services to meet your needs. Standard cleaning, deep cleaning, ultra cleaning, move-in/move-out cleaning, post-construction cleaning and office cleanings. Each service is tailored to ensure your space is spotless.
We are currently proud to serve the downtown Jersey City and Hoboken areas. If you're unsure whether we cover your location; you can check through our online booking system directly on our website.
Absolutely! We offer flexible scheduling options for recurring cleanings, including weekly, biweekly, and monthly services to keep your space consistently clean.
A standard cleaning includes general cleaning tasks such as dusting, vacuuming, and mopping. A deep cleaning goes further, addressing areas that require more attention, such as baseboards, inside appliances, and hard-to-reach spots.
Yes, we provide cleaning services for both residential and commercial spaces. Whether you need your home or office cleaned, we've got you covered.
YES! we are fully insured in case any accidents occur.
YES ABOSUELTY! Credit card payments are processed and secured by Stripe®.
You can cancel your cleaning service up to 24 hours before the scheduled time without any charges. Cancellations made within 24 hours of the appointment will incur a cancellation fee. Please contact us as soon as possible if you need to cancel or reschedule your service.